Streamlabs Audio Is Broken Have to Make New Scenes to Make It Work Again
If you lot have non all the same checked out our guide on how to get started with a capture card;
You can cheque that guide out by Clicking Here!
Capture Card isn't showing upward?
Delete all of your Capture Card sources in all of your scenes. Once it's completely removed, re-add it in a singular scene.
Then if you lot need to add together it to another scene choose Add together from existing and not Create New .
If on PS4: Visit the Settings > System section of the PlayStation 4 interface, and turn off Enable HDCP .
Make sure the Device is set to Elgato Game Capture HD (or your device's driver for Avermedia, Razer Ripsaw, etc)
- In the Video Capture Device source Properties and non anything else
Unless; you are using the Elgato 4k 60 Pro Capture Carte du jour, in which instance you lot need to download the (4K Capture Carte du jour Utilities [click here]) and yous need to select "Elgato Game Capture 4K 60 Pro(Video)(#01)")This is due to Elgato's principal software non functioning with this device.
This is frequently acquired considering of the Capture Card existence in use someplace else, such as: with some other software is using the device, another Scene in Streamlabs Desktop has some other source for it agile, or etc. Shut out of any other software that could exist using the device.
Try restarting your reckoner if you lot cannot find the programme that is using the device.
If all of this fails, y'all may need to uninstall the software & drivers for your capture card and re-download their software/drivers.
Here is a list of places to find drivers for Avermedia, Elgato, and Razer
Avermedia: https://world wide web.avermedia.com/gaming/download
Elgato: https://world wide web.elgato.com/en/gaming/downloads
Razer: https://www.razer.com/synapse-3
Capture cards from Magewell or Blackmagic are typically driverless and employ the generic Windows driver;
You may need to uninstall/install those from Device Manager
To add your Blackmagic Capture Bill of fare, add a new source in Streamlabs Desktop and click Blackmagic Device.
If yous are using an Elgato that uses a USB connection, please update your computer's power plan to High Functioning. You can do this by going to the Windows Offset Carte du jour on the taskbar > Settings (it may look like a gear) > search "Power" > choose "Select a ability plan". You volition encounter Balanced and Power Saver every bit options, and below that, "Show additional plans". Click the pointer to expand that list > select High Functioning > close the window. If you lot do not accept this option delight use this guide to create one.
Additionally please use the following guide to disable USB selective suspend.
Capture Card Audio isn't beingness picked upwards?
The following information is straight from Elgato's support page which tin can be plant by clicking here .
- A headset that plugs into the PS4 using USB Only will not have a workaround.
- It does not thing if the headset is wired or wireless - USB Only headsets will not be able to transmit audio to a Capture Card.
- It does not thing if the headset is wired or wireless - USB Only headsets will not be able to transmit audio to a Capture Card.
- Headsets that use both USB and Optical connections will work!
- Including the Astro A40 with Mixamp, the Turtle Beach Elite Pro Tactical Audio System, and the Turtle Beach Elite 800
With these types of headsets, the solution is simply configuring the PS4 software.
- In your PS4 interface, go to Settings
- Choose Devices
- Select Sound Devices
- Nether Output Device , modify the output to Telly or AV Amplifier
More about PS4 and compatible headsets can be found here from Elgato.
Audio all the same isn't being picked up or you're non on a PS4?
Make sure your Audio Output Mode is set to Capture audio only in the Properties of your Video Capture Device and the box for Apply custom sound device is unchecked (unless you are using the Elgato Chat Link Cable and plugging information technology into your motherboards Line-In port or using another method of Line-In capture).
First, go to your Elgato Game Capture Software and click the GEAR ICON to the right of where you meet the proper noun of your Capture Card.
- Then click Sound Input and select Analog Sound.
You then need to click on Configure Video in the Video Capture Device Properties.
If that doesn't resolve the upshot, ii things:
1. You have it plugged into your figurer and not the Elgato.
ii. The audio port on the Elgato is cleaved, which then you would take to utilise the line-in port on your PC and conform it here:
- If you are trying to option up your microphone sound with the Elgato Conversation Link Cable that will not be possible as the chat link cable does not output your microphone audio. You would demand to connect an external microphone. For more data encounter hither.
Still not getting audio from your capture card?
- Ensure you're looking at the proper device under Mixer.
- Ensure the device is non muted via the speaker icon.
If you would similar to hear this audio to ensure that it is working, and then enable Audio Monitoring for your Capture Card;
- This tin be done via clicking the gear to the right of the Mixer in Streamlabs Desktop, set up information technology to Monitor Only.
- If y'all would like to ever be able to hear your Capture Cards audio, set to Monitor and Output.
- If non, prepare the Capture Card to Monitor Off.
- If non, prepare the Capture Card to Monitor Off.
- Using Monitor and Output may cause an repeat.
- Delight check your Audio Monitoring beginning if your stream has issues of Capture Menu audio echoing.
- Delight check your Audio Monitoring beginning if your stream has issues of Capture Menu audio echoing.
If you are on an Xbox 1 and y'all wish to become Party Chat audio, y'all need to go to your Xbox Settings and go to Display & Sound then;
- Select Sound Output and change Party Conversation Output to Speakers, or Headset and Speakers.
- We recommend Speakers if yous hear the audio twice in your headset.
My capture card video is stuttering?
Two solutions for this;
- SOLUTION #1
Make sure the Device is set up to Elgato Game Capture Hard disk drive (or your device's commuter for Avermedia, Razer Ripsaw, etc)
In the Video Capture Device source Properties and not annihilation else
Unless; you lot are using the Elgato 4k sixty Pro Capture Carte du jour, in which case yous need to download the (4K Capture Card Utilities [click hither]) and you demand to select "Elgato Game Capture 4K threescore Pro(Video)(#01)")This is due to Elgato'south primary software not performance with this device.
- SOLUTION #two
Disable Buffering in the Video Capture Device source Properties past irresolute it from Automobile-Detect to Disable.
The quality/resolution of my Elgato Capture Bill of fare is improve in the Elgato software than in Streamlabs Desktop?
1. Close Streamlabs Desktop
ii. Open the Elgato Game Capture Software
3. Click the gear next to the name of your capture card and move the Quality slider to Best
four. Besides, uncheck the Catechumen Standard Definition to 640x480 and Stretch Standard Definition Input equally this tin cause issues
5. If this still does not resolve the issue modify the Resolution/FPS Type to Custom and select 1920x1080
How do I prepare upwards my dual PC setup with my Elgato?
There is an excellent guide by Lt Purple Shrimp on Reddit for this.
To get audio set, install the Elgato Audio Capture Software on the Gaming PC and configure it under;
> The Advanced settings to Output your sound to your headphones and your Elgato
Annotation: information technology will not output your microphone to your stream PC.
- You will take to make other arrangements for that.
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Source: https://streamlabs.com/content-hub/post/streamlabs-desktop-capture-card-issues-solutions
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